his session shows how unified commerce — connecting POS, inventory, eCommerce, loyalty, and data — is becoming essential for pet retailers of every size. The message applies to the following segments:

Independent/small retailers: how modern, connected tools and real-time inventory save time, reduce errors, and deliver a better customer experience without adding complexity.
Regional/mid-market/enterprise retailers: how deeper automation, real-time inventory, and unified data create major operational and margin gains across locations.

The talk focuses on the real-world shift retailers are facing: fragmentation is slowing them down, and the next stage of growth comes from connecting systems, teams, and customer touchpoints.

Key Takeaways for the Audience:

How unified commerce reduces operational friction and makes day-to-day work easier.
Why legacy POS + bolt-on systems are becoming a growth limiter for retailers of all sizes.
Practical steps retailers can take now — small or enterprise — to modernize their tech stack and prepare for the next level of pet retail.

Global Pet Expo 2026

Beyond POS: How Unified Commerce Will Shape the Future of Pet Retail

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